Produced in the chair.
Lost at the front desk.
Produced in the chair.
Lost at the front desk.
Card fees you stopped reading, balances still sitting on the aging report, and a rate that drifted since you signed. All of it comes out of collections.
One statement, twenty minutes, and we will say plainly if you should stay where you are.
From one statement to switch day.
- This week
You send one statement
Last month, every page. We mark each line that is not interchange and hand it back either way.
- A few days later
We price the practice
Chairs, case mix, and how much of your book pays by card. The number is in writing before anyone signs.
- Switch day
The lists run as normal
Terminals arrive configured. We change over between the morning and afternoon lists, so nothing gets cancelled.
- After that
You call a person
A named contact who already knows your setup, not a queue that answers on Thursday.
Six jobs the desk stops doing by hand.
Each of them is currently somebody at the desk with a phone and a list.
Card on file
Stored once, used again
Payment plans
Deposit now, balance scheduled
Text-to-pay
A link instead of a letter
Ledger posting
No re-keying at close
Failed payment retries
Caught before the aging report
Receipts by email
Sent the moment it clears
In-house plans, or card only.
What changes when the desk can schedule a balance itself.
| Card only | With scheduled plans | |
|---|---|---|
| The larger treatment plan | Accepted or declined at the desk | Split across agreed dates |
| The balance | Chased by post and phone | Collected on schedule |
| Card details | Written on a form, filed somewhere | Stored once, never on paper |
| A failed payment | Found at month end | Re-tried and texted that day |
| The patient ledger | Re-keyed by the desk at close | Posted automatically |
| Third-party finance | A separate application | Optional, not required |
Whether an in-house plan suits your case mix is a real question. We will answer it plainly rather than sell you one.
From practices that moved
“Fridays used to be balance calls. We sent the list to text-to-pay instead and got the afternoon back.”
“Case acceptance went up on the bigger plans once the desk could offer a schedule instead of a finance form.”
What practices ask before they move
Send last month and we will mark up every line, whether or not you move.
Next month bills at the old rate.
Next month bills at the old rate.
Send one statement and roughly what you collect a month. We read it, mark it up and hand it back.
Twenty minutes, no fee, and nothing changes unless you decide it should.
Tell us about the practice.
Specialty, how many chairs, and roughly what you collect a month.
Contact Information
Multi-site groups get per-location ledgers, consolidated settlement, and one compliance contact who knows every site.
⏱️ We read the statement and reply the same business day.
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